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21 Jan


Fast and Friendly Service

21/01/2015 | By |

This is just a short note to say thank you to you and the team at ACSS for all of your help in setting up the DVA eClaims® system for our business.

Initially we were a little hesitant about changing across to a new system, but we could not have been more impressed with how fast and user-friendly this new software has been.

From what I have seen so far, the software appears to be working perfectly well and we will be receiving the money from our first claim tomorrow morning. The feedback we received from DVA was also very positive and the claim when through without any issues.

I hope this experience wasn’t too painful for Hugo or Ben who offered flawless and invaluable assistance during this process. They even helped me enter in some of the data – which was a great help. It was a pleasure to work with such polite and diligent individuals.

I would recommend ACSS to anyone looking to adopt an online claiming system in the healthcare industry.

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